If you see a member ID you don't recognize, compare your list of members with the member list located under See Details on the Member Survey Progress tab. Use the birth date to try to determine the person's identity. We do not have the ability to identify members who enter an incorrect member ID. If you need the member information updated then please fill out the Member Change Form, located in the Resource Center, and email the completed form to nyoisupport@3cisd.com. Please note: We do not accept files via a file-sharing service. The file must be attached to the email and in the same format as it is available in the Resource Center (E.g. not PDF or some other format).